Stay Informed: Understanding Our Privacy Policy

1. Who We Are

This website and the services offered by Curious Pixels are operated by Curious Pixel Studio Limited (Company No. SC844891), registered in Scotland.

For the purposes of data protection law, we are the data controller.

You can contact us at: hello@wearecuriouspixels.com

2. What Information We Collect

We may collect and process the following types of personal data:

• Identity Data: your name

• Contact Data: email address, phone number and business address

• Project Data: information related to your creative enquiry or design brief

• Technical Data: IP address, browser type, time zone, device type

• Usage Data: how you interact with our website and services

• Marketing Preferences: if you opt in to receive updates or newsletters

We do not collect or store payment details directly on this website.

Payments are handled by trusted third-party providers including GoCardless and Acuity Scheduling, depending on the service used.

3. How We Use Your Data

We use personal data to:

• Respond to enquiries and provide proposals

• Deliver and manage creative services and projects

• Process bookings and payment via third-party providers

• Improve our website, marketing and client experience

• Comply with legal, financial and regulatory obligations

4. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

• Contract: to fulfil services or respond to enquiries

• Consent: for marketing communications you opt into

• Legal Obligation: for tax, financial and regulatory purposes

• Legitimate Interests: to improve our services or marketing, where your rights do not override those interests

5. Sharing Your Data

We only share your data when necessary, and only with trusted tools or platforms that support our business. These may include:

• Squarespace (website hosting and form handling)

• Google Analytics (site analytics and traffic insights)

• Acuity Scheduling (online booking and appointment management)

• GoCardless (secure direct debit payment processing)

• SEO software (for analysing website performance)

• Google Workspace (email, document management)

• Mailchimp (email newsletters, if subscribed)

All providers process data in accordance with their own privacy policies and applicable data protection laws. We do not sell or rent your personal data to anyone.

6. Third-Party Logins and Access

If you share login credentials (such as your website, email platform or other accounts) with Curious Pixels to allow us to work on your behalf, we will:

• Use the credentials strictly for the purpose of completing the work agreed

• Store them securely during the project period

• Never share them with third parties

• Delete them from our records upon project completion or upon your request

7. Data Retention

We retain data only as long as needed for business, legal or regulatory purposes:

• Project and communication records: up to six years

• Marketing subscriptions: until you unsubscribe

• Login credentials: deleted after project completion or on request

8. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and to help us understand how visitors use our website.

Cookies may collect technical data such as your device type, browser, IP address, and on-site activity. This helps us improve performance, personalise content and analyse traffic.

We currently use:

• Squarespace cookies (essential site functionality and performance)

• Google Analytics (site usage tracking)

• Acuity Scheduling (booking functionality)

• SEO tools that may include embedded scripts for page analysis

You can manage or disable cookies in your browser settings. Blocking some cookies may impact how the website functions.

By using our site, you consent to the use of cookies as described here.

9. Your Rights

You have the right to:

• Access the data we hold about you

• Request correction or updates

• Request deletion (where appropriate)

• Object to certain types of processing

• Withdraw consent at any time

• Request data portability to another provider

To exercise these rights, contact hello@wearecuriouspixels.com

10. Third-Party Links

Our site may contain links to other websites. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies if you choose to visit them.

11. Updates to This Policy

This privacy policy may be updated from time to time. Any changes will be reflected on this page with an updated revision date.

12. Contact Details

Curious Pixel Studio Limited
Company Number: SC844891
Registered in Scotland
6 Cawdor Street, Nairn, IV12 4QD
Email: hello@wearecuriouspixels.com